Small business owners often avoid difficult conversations with employees, vendors, partners or clients because they feel uncomfortable or risky. Yet unaddressed issues can quickly impact performance, cash flow, morale, and customer relationships. In this interactive session, presented by Debra Mitchell, Founder and CEO of Inspired Consulting Solutions, LLC, participants will learn a clear and practical structure for preparing and leading high stakes conversations with confidence. This session will focus on how to identify the real issue, communicate expectations clearly, respond to defensiveness without escalating tension and reach agreements that protect both the relationship and the business. Attendees will practice applying the framework to real situations they are currently facing and leave with a repeatable approach they can use immediately.
Virtual Event
Chamber Members Free; Nonmembers $25
Register Here